During these unprecedented times of the Coronavirus outbreak, we wish to assure our students, current and future, that we are doing everything we can to stay in line with the Government’s latest advice and updates and to do our utmost to help those who find themselves affected in some way – which currently includes all of us, to some degree.
The continued spread of the Coronavirus is a source of distress and uncertainty for us all. At Allied Students, our sole focus is to ensure that everyone is fully supported during this difficult time. We also want to play our part and do what’s right to prevent the spread of the virus. This means our students and our people having access to the most up to date expert advice about what to do and look out for in order to protect themselves and others from infection. To help with this, we’re proactively directing everyone to a range of regularly updated information from the World Health Organisation, Public Health England, the National Health Service and key government departments (see links below).
We firmly believe that with everyone working together and supporting each other we can, individually and collectively, help each other through this difficult and challenging time.
You should only leave your residence for one of four reasons:
These four reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household. Please follow all the latest Government advice here
The latest advice from the Minister of State for Universities is that ‘students remaining at university in England should now stay where they are and not attempt to travel. If they are living in student halls, or private rented accommodation, they should remain there and stay indoors while current restrictions are in force’.
All our properties have unlimited internet usage to allow you to keep in touch with family, friends and your property team. All of the internet providers are continuing their 24/7 support structure and please continue to contact them if you are experiencing any issues. It is important to look after your mental health as well as physical health and stay connected. If you feel you need extra support, please contact your University wellbeing teams or the charity Mind (Mental Health) on 0845 766 0163 or perhaps take a look at some tips for your mental wellbeing here https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips/
The Minister of State for Universities also has issued a letter to students confirming that students will receive their third term student loans whatever the circumstances and a further update from the Government can be viewed here https://www.gov.uk/guidance/guidance-for-current-students
The Student Loans Company has confirmed that students will receive their scheduled or next instalment of their Maintenance Loan at the planned start of their summer term, regardless of whether their university or provider has made alternative arrangements for teaching.
The Government has also recently issued guidance on support available for landlords and renters reflecting the current coronavirus (COVID-19) outbreak and setting out a range of Landlords obligations relating to health and safety and emergencies here https://www.gov.uk/guidance/government-support-available-for-landlords-and-renters-reflecting-the-current-coronavirus-covid-19-outbreak
Allied Students is a third-party manager and manage properties on behalf of many private owners. We are regularly updating these owners in relation to current government and university guidance. This includes details of those Universities and private providers who have refunded third term rents. Most of these owners have indicated they have obligations to lenders and need to make timely loan repayments to them out of the rents collected.
Allied Students is currently engaging with all owners to assess what measures each one can agree to, in order to support students who have tenancy agreements in their properties. We will be communicating with students who have contacted us with concerns over their third term rent payments with particular measures to support them as and when these are agreed by the owners of the properties and would in the interim ask for your patience while we progress this which we are doing as quickly as possible.
If you have any questions regarding your tenancy with us during this difficult time, please contact us via info@AlliedStudents.net providing your name, property name and flat number on your tenancy agreement. We are logging each of these enquiries and keeping our investors informed at every step along the way.
Above all, we wish for our residents and staff to stay home and stay well, and hope that we can help each of you to also stay informed. Please let us know if we can help in any way.